Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: August 14, 2025

Introduction

At DropVid Space ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our video sharing and hosting services (the "Service").

By using our Service, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Information You Provide Directly

  • Account information (email address, username, password)
  • Profile information (name, profile picture, bio)
  • Video content and metadata you upload
  • Comments, messages, and other communications
  • Payment information for premium services
  • Contact form submissions and support requests

Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Log files and analytics data
  • Cookies and similar tracking technologies
  • Location information (general geographic location)

Information from Third Parties

  • Social media integration data (if you connect social accounts)
  • Analytics and advertising partners
  • Payment processors

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our services
  • Process your video uploads and enable sharing
  • Authenticate users and prevent fraud
  • Send important service notifications
  • Provide customer support
  • Analyze usage patterns to improve user experience
  • Process payments for premium features
  • Comply with legal obligations
  • Send marketing communications (with your consent)
  • Protect against abuse and ensure platform safety

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

When you explicitly agree to share information, such as making videos public or sharing with specific users.

Service Providers

We share information with trusted third-party service providers who help us operate our platform, including hosting providers, payment processors, and analytics services.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect the rights, property, or safety of DropVid Space, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

Data Storage and Security

Security Measures

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Secure backup and disaster recovery procedures

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

  • Account information: Until account deletion
  • Video content: As per your account settings
  • Log files: 12 months maximum
  • Support communications: 3 years

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request access to your personal information and receive a copy in a portable format.

Correction

Update or correct inaccurate personal information through your account settings.

Deletion

Request deletion of your account and associated data, subject to legal retention requirements.

Marketing Communications

Opt out of marketing emails by clicking unsubscribe links or updating your preferences.

Cookie Controls

Manage cookie preferences through your browser settings or our cookie preference center.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

Essential Cookies

Required for basic functionality, including authentication and security features.

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser, but disabling certain cookies may affect functionality.

International Data Transfers

DropVid Space operates globally, and your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Appropriate technical and organizational measures

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided personal information should contact us immediately at privacy@dropvid.space.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date
  • Notify users via email or platform notifications
  • Provide a summary of key changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@dropvid.space

We are committed to resolving privacy concerns promptly and will respond to your inquiries within 30 days.